Carelli Design - United States - Order processing policy

Order processing policy

The estimated shipment date provided online is based on product availability, payment processing and our internal warehouse processing time, and does not include transit (shipping) time. The estimated delivery date is based on the anticipated time in transit. Payment processing will not begin until we receive all the information required (full payment or full authorization in the case of credit card order). Orders placed on a weekend or a holiday will begin payment processing the next business day (Monday through Friday). Orders for in-stock items that are eligible for same-day shipping must be received before 12:00 p.m. PST.

Technical support worldwide
We provide technical assistance free of charge on all products we manufacture. We also have affiliates that provide product technical support in areas outside established regions of distribution.

Locate parts and accessories
Need an optional accessory—or a spare part that got lost? Items are shipped worldwide from various fulfillment centers—fast.

Products showcase
Just browsing? Check out our products showcase. Get information on new items, obtain specifications on existing ones, visit an archive of products from our past, and much more.

Authorized reseller network
Products are made available through a global network of authorized dealers and online resellers. Actual channels of distribution and fulfillment vary by product.

Partners worldwide
Carelli International maintains operations, distribution, licensees and joint venture partnerships in more than 40 countries, including Europe, Asia/Pacific, Middle East, Africa, and Latin America. Our Corporate Headquarters are located in Irvine, California, USA, with manufacturing facilities located in the United States, Europe and Asia/Pacific.

EuroSystem Technology
EuroSystem Systems & Technology, a subsidiary of Carelli International, with manufacturing facilities located both in the United States and Europe, specializes in the design, manufacture and distribution of ultra high-end commercial reverse osmosis purification for the medical, pharmaceutical and food service industry.